Board belongs to former employee’s Workspace but does not appear in their account anymore

[Esther Medina Ortiz]

Hello everyone,

I’m having an issue with a Trello board and I’d like to know if anyone has experienced something similar.

I am currently an admin of a board, but when I try to access certain settings, Trello says that the board belongs to another person’s Workspace. The problem is that this person no longer works at the company.

I also tried logging into Trello using that former employee’s account credentials, but the board does not appear anywhere in their Workspace or boards list.

So currently:

• I am still an admin on the board

• Trello indicates the board belongs to another Workspace

• The original owner account cannot see the board anymore

• We do not have a paid Trello plan, so we cannot contact official support directly

It almost feels like the board is linked to a “ghost” Workspace or there is some kind of sync/ownership bug.

Has anyone seen this before?
Is there any way to transfer ownership, recover the Workspace association, or force the board into another Workspace?

Any help would be greatly appreciated.

[Nivedhya Vikram1]

Hi @Esther Medina Ortiz ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.