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Board access issue

Vasquez Valencia, Juan
Vasquez Valencia, Juan
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November 22, 2024

Hello all - I am looking for help on how to go about solving board access issues. I am logged into my account, however, the below message showed up and I can't find the solution. I'd appreciate any ideas for solving the issue.

Trello Access Issue.png

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Augusto Lisboa
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2024

Hi, Vasques.

It's relatively common for these issues to be associated with browser caches. Can you please try to reproduce them on an incognito page?

If you can access it in incognito mode, a browser cache cleaning should fix the issue!

If the issue persists, please try the steps described at https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

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