Board Buttons Disappeared

[Holden Group Admin]

Good Afternoon,

I have a series of board buttons created, until today they were all visible as normal.

Today they have disappeared from the top, I have checked all the settings and I cannot see any reason they should not be showing.

Is this due to a recent update?

[Anwesha Pan]

Hi @Holden Group Admin 

This is a known Trello issue which happens due to interruption between your browser and Trello's server.

You could try these quick fixes may be:

1. Hard refresh:

   • Hard refresh the page (Ctrl+Shift+R / Cmd+Shift+R)

   • Clear your browser cache and cookies for Trello specifically

   • Try a different browser or Incognito/Private window

   • If you're using the Trello desktop app, try the web version instead (or vice versa)

2. Check if it's widespread:

   • Visit status.trello.com to see if there's a current incident

3. If nothing works, report the bug:

   • Since the Automation builder itself is failing to load, this is likely a Trello-side bug. Report it at Report a Trello bug | Trello | Atlassian Support — include your board URL, browser/OS details, and a screenshot of the spinning state if possible.

Thanks,
Anwesha

[Arkadiusz Wroblewski]

Hello and Welcome to Atlassian Community @Holden Group Admin 

There is a very similar previous Community report where a Board Button disappeared from the header but reappeared after the user opened the button, made no changes and saved it again.

Can you try that ?

Best,

Arek🤠

[Holden Group Admin]

Hi Arek, thanks for responding, I now can't even get into the individual button settings, just keep spinning.

[Arkadiusz Wroblewski]

Did you tried Incognito Window? or another browser ?

[Holden Group Admin]

Hi Arek, yes tried incognito and another browser, I have tried clearing the cache and cookies etc.

Both browsers just spin and won't let me edit

[Holden Group Admin]

I have just had a response from my support ticket, it is a known issue that is being investigated at present.