Blank page on teams

[David RB]

Hello,

Some partners cant log in in Trello using MS Teams, as they only see a white page, while most of us can log in. They have to restart Teams several times untill it works.

Thanks

[Caity]

Thank you for reporting this! We were able to reproduce this issue on our end as well. We're currently investigating and will share more when we have an update.

[David RB]

Hello! Thanks for the advice, do you have got any new?

[Caity]

Unfortunately we haven't been able to identify the cause of this one yet and are continuing to investigate. Although we've seen the issue, we're not able to reliably reproduce it to determine what's causing it. Do you know when your team started seeing this problem?

[David RB]

Hello! It was before summer, so maybe like 4-5 months ago. 

[Caity]

We've just released a fix for this, and we're no longer seeing the blank screens in our testing. Can you please take a look and let me know if it's working properly on your end now?

[David RB]

Seems so, at least for the moment. I'll let you know if we have this issue again. Lot of thanks!!