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Billing, I was expecting our bill?

wrbmonlinesupport
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2025

I am still waiting for our bill due yesterday, what is happening?

Thanks,

Kathy

2 answers

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1 vote
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2025

Hey @wrbmonlinesupport - welcome to the Community!

As @Nikola Perisic mentioned, we don't support billing and sales questions in the Community.

I've raised a ticket on your behalf for you to discuss this with our support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214002/ and you'll be emailed updates. 

0 votes
Nikola Perisic
Community Champion
March 26, 2025

Welcome @wrbmonlinesupport 

This is the community that doesn't really answer these types of questions. If you are on the free plan, you should activate the free premium trial that lasts for 14 days. After it expires, you will be degraded back to the free plan, but you will the access to Atlassian support.

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