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Billed for Trello Premium, but do not have a Premium account

Kelly Judd
Kelly Judd
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March 16, 2024

I am being billed monthly for Trello Premium, but I do not have a Premium account. When I log in, I'm seeing "Tree Premium for Free" and my Workspace shows as "Free." I can't even find a place to remove or update my billing information. 

I only have one Workspace, and I am the only member.

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 16, 2024

Hi @Kelly Judd - Trello support will be able to help you sort this out. Can you open a support ticket at https://trello.com/contact ?

 

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