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BILLING TROUBLE

Joglosemar Kinarya Indonesia
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February 21, 2025

 

 

Dear trello,

I have a problem in payment, I want a package that is $60usd/year. but it turned into $133.19.

Meanwhile, my balance continues to decrease. Because he said the balance was not enough.

Please help me.

Thanksimage (13).pngimage (12).pngbilling trouble.png

1 answer

1 accepted

2 votes
Answer accepted
Brant Schroeder
Community Champion
February 21, 2025

@Joglosemar Kinarya Indonesia Welcome to the Atlassian community

I will escalate this in the community but the best place to get support would be to go here: https://support.atlassian.com/trello/ Click on the login to contact support and submit a billing support issue.  

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