The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automations doesn't work with Slack

nikolay_pikalov
May 20, 2025

Made a simple automation to send notifications to Slack when task is overdue. But it doesn't work.

Automation log: "An error occurred while trying to post the message: Invalid token."

Slack-Trello integration works (I can send message or create card from message).

Revoked and renewed Slack token. Linked it again.

I also revoked Butler token. It didn't appear again.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
nikolay_pikalov
May 20, 2025

Solution:
revoke all app keys in trello settings (Butler and Slack)

revoke Trello and Butler from Slack

Unlink Trello from Slack

Trello: Automations -- View Apps -- Disconnect Slack Workspace

Check Trello settings for new app keys -- revoke if exists

Connect Slack again

It was not obvious

0 votes
nikolay_pikalov
May 20, 2025

update: Butler app key appeared but error is same

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events