The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Assignee and Due Dates

Farah Abdullah
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 6, 2024

I currently have the free plan but it won't let me pick Assignees and Due Dates despite it saying on the website that I would have both with the free plan. It keeps asking me to upgrade my plan when I click on either. Does anyone know a work around or why this is happening? 

Screenshot: 

Screenshot 2024-02-06 at 4.45.12 PM.png

5 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Hannah Humbert - Simpla Workflows
Community Champion
February 6, 2024

@Farah Abdullah welcome to the community 🙂 the ability to assign members/dates to the card level is a free feature. However, assigning members/dates to the checklist item level is a paid feature.

image.png

Farah Abdullah
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 6, 2024

Would I be able to get those features thru the 'Standard' plan? 

0 votes
Mary from Planyway
Atlassian Partner
February 6, 2024

Hi @Farah Abdullah 

It's Mary from Planyway power-up for Trello

Yes, Hannah is right, assigning checklist items and setting due dates is only available with Trello Premium. The good news it's also available in Planyway power-up which will cost a way cheaper and provide you with a huge range of useful features. In this case you can proceed with free Trello.

0 votes
Michael Yaroshefsky - Visor for Jira
Atlassian Partner
February 6, 2024

Hi @Farah Abdullah ,

 

Welcome to the Atlassian Community.

You're right the free plan lets you add dates and assignees to cards. However, from your screenshot, it looks like you may be using the Advanced Checklist option in Trello.

Advanced Checklists are only available on plans that are Standard and above, not the free plan. 

If you are on a free trial (not the free plan) you can try reaching out to Trello support team to see why you can't access it. 

I hope this helps

0 votes
Michael Yaroshefsky - Visor for Jira
Atlassian Partner
February 6, 2024

Welcome to the Atlassian Community.

 

You're right the free plan lets you add dates and assignees to cards.

 

However, from the screenshot it looks like you might be trying to use an advanced checklist in Trello. Advanced checklist only come on the Standard and above plans not the free ones. 

 

You can try these helpful links:

If you did have a free trial (not free plan) and it didn't expire, create a support ticket with Trello to see why you can't access it https://trello.com/contact#/

 

I hope this helps.

 

Michael

0 votes
Michael Yaroshefsky - Visor for Jira
Atlassian Partner
February 6, 2024

Hi @Farah Abdullah

Welcome to the Atlassian Community.

You're right the free plan lets you add dates and assignees to cards.

However, from the screenshot it looks like you might be trying to use an advanced checklist in Trello. Advanced checklist only come on the Standard and above plans not the free ones. 

You try these helpful links:

If you did have a free trial (not free plan) and it didn't expire, create a support ticket with Trello to see why you can't access it https://trello.com/contact#/

I hope this helps.

Michael

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

TAGS
AUG Leaders

Atlassian Community Events