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As an admin, can I assign other users to "watch" a list?

Carter Irons
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October 10, 2023

We use a live action list of "Open Issues" that technicians need to be notified as cards are created. Technicians need to manually "watch" the "Open Issues" list in order to be notified. Is there a way to automate their account to watch this list, so that they dont have to manually do this? They often forget. Thanks

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Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2023

Hey @Carter Irons! You could create an automation command that automatically subscribes them to their cards randomly or based on an Automation command. Here's an example of an Automation command that assigns the card to the user who moved the card to a different list:

when a card is moved into list "Backlog" by anyone, add member @{username} to the card

 You could try to create a workflow around this type of Automation command to automatically assign your cards (tasks) to your colleagues, which will automatically make them watch the cards and receive all notifications related to the card. I hope this helps, Carter. 

Carter Irons
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 12, 2023

I acutally already have that enabled. They can claim a card, but I need a way for them to "watch" the entire list automatically, so that they are notified when new cards are created.

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