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Always asking to login

Miguel A_ Ferreira
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May 14, 2026

Hi,

 

This started happening a few days ago only. Before, I would open trello and it would show my boards. Now, when I open Trello, it asks me to login and has an error message saying "credentials error" - this is slowing my work down because I have to wait for it to login everytime.

 

Anyone else having this bug? I would greatly appreciate some help.

1 answer

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2026

Hi @Miguel A_ Ferreira , :)
Hope you are doing well,
Welcome to the community!!

I’ve taken a look at your account on my end, and everything appears to be in good standing. Since there aren't any immediate red flags with the account itself, the login trouble might be related to the browser environment.

To help get this sorted, could you please try the steps outlined in our troubleshooting guide?
👉 Troubleshooting browser issues with Trello | Trello | Atlassian Support

A few quick things to try first:

  • Clear your browser cache and cookies to remove any outdated data.

  • Try logging in using an Incognito or Private window.

  • Check if any browser extensions (like ad-blockers) might be interfering with the login page.

These steps usually resolve most display or login hitches.


Thanks.

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