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Alternative Means of Support Help

DERICK CALDWELL
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December 19, 2023

Are there other ways of reaching a Trello rep besides the online form(Contact Support | Trello)?  Every time I go to submit a bug I receive the following and in the meantime I'm unable to get the help I need, thanks

Something went wrong, please try submitting your request again.

2 answers

1 vote
Daydreamer Mike
Community Champion
December 19, 2023

Hi @DERICK CALDWELL 

Have you tried putting your browser into incognito/private browsing mode and then completing the form?

Also, have you tried doing it from another device, perhaps connected to an alternative internet connection?

0 votes
Michael Yaroshefsky - Visor for Jira
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December 19, 2023

Hi @DERICK CALDWELL ,

Strange that that error message is happening. Trello's support site should be your best bet.

I wasn't able to find many other alternatives. However, Trello does have a support account "@TrelloSupport" on X (formerly known as Twitter). They sometimes respond to questions there. For example, the last question they responded to was 5 hours ago today.

Try asking your question here instead.

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