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All Good now_Please ignore this post_Data lost as a result of subscription change

Cam Lee
I'm New Here
I'm New Here
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June 22, 2026

I am starting to use custom fields.

I have updated custom fields with some very important information.

I had some personal issues that drew me away for a VERY short period of time. Within this time the subscription I was on, ran out. As soon as I logged in I paid.

I now go into my boards and the information and custom fields are missing.

What can I do? ANSWER: wait a minute and it will update. Ooof.

Thanks anyone who was moved to help. I've solved it now

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Tomislav Tobijas
Community Champion
June 22, 2026

Hi @Cam Lee ,

I guess this was resolved (from what I can gather from title and description of the question). 👀
So, just to confirm, it just took a couple of minutes for everything to be 'up and running again'?

Cheers,
Tobi

Cam Lee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2026

Hi Tobi,

thanks, yes, just a little patience on my part.

I couldn't work out how to delete my enquiry once I posted it so edited it instead. Thanks for your time and patience with me.

It was a fairly panicky post I'm afraid, I'd invested significant time in custom fields that weren't showing. All good now. I really appreciate your response, you are the kind of person that makes these forums work and more often than not its in the service of Newbs like myself, who are just asking questions without waiting for the software to respond.

Thank you.

Cheers,

Like • Tomislav Tobijas likes this
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