Account access

[Нодар]

Good afternoon
I received a message when logging into an account with a username nodar.appolonov@mail.ru (https://e.mail.ru/compose ?To=nodar.appolonov@mail.ru ) that I have no rights to access the content, although I used the system yesterday

He writes that the account is disabled and I will receive a letter indicating where to contact, but there is no letter

Please help me figure it out

[Brant Schroeder · Accepted solution]

@Нодар Welcome to the Atlassian community

You will need to submit a support issue here: https://trello.com/contact#/   It requires that you are logged in to submit a support issue.  They will be able to see your account and assist you.  I will also escalate here just in case you have difficulty submitting a ticket.

[Jimmy Seddon]

@Нодар I agree with @Brant Schroeder!  Also, be careful with those emails there have been a number of phishing attempts on Atlassian Customers lately: https://community.atlassian.com/t5/Trust-Security-discussions/SECURITY-ALERT-Phishing-Emails-Targeting-Atlassian-Customers/td-p/2396415

[Sys_Admin]

And I have the same problems today with 2 accounts.
Did tech support answer you? 

[Lara]

Hi there,

Thanks for reaching out!

I can see that our team was able to provide assistance in your ticket CA-2435911.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team