Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Account access lost

Timur
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2023

Hi. I have found that my Trello account (tim_work@mail.ru) was deactivated. I wasn't informed that you are going to deactivate my account, there were no emails. So I didn't have a chance to export my data. 

Could you reactivate it or send exported data to my email? Thanks.

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2023

Hi,

Atlassian sent an email to that account on 11 July 2023, 05:03 PM UTC

I recommend creating a support ticket under https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer

I am not sure if this can be reactivated, but if it can, that kind of support case would be necessary to make it happen.

Timur
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 16, 2023

Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events