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Account Help

Angela Cleary August 21, 2025

Can someone PLEASE contact me ( HUMAN ) about accessing my account? I no longer have access to my website email address; therefore, I cannot receive a code!

1 answer

0 votes
Tansu Akdeniz
Community Champion
August 22, 2025

Hi @Angela Cleary 

Welcome to the community!

Please check this page to recover your account: Recovering your Trello account

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

If needed, please contact Atlassian support via http://support.atlassian.com.

Angela Cleary August 22, 2025

Tansu Akdeniz,

Thank you to the person who has finally gotten in touch with me. It's NOT possible to contact my former employee since I am the direct person. I had a faith-based website, ResoundingHisLove.com, but I had to close it due to someone hacking my account and business page through Facebook Marketplace, which resulted in thousands of dollars being charged. When I was forced to do this, I lost access to the website email as well. This is my account. If you go there, you'll find tons of information, such as courses, PDFs, and passwords to the courses, links to each purchased item, etc, that I NEED access to immensely. I can't access Teachable courses and more, which has cost me thousands of dollars. Can someone from your team PLEASE possibly migrate those boards to my personal email so that I can at least copy them to this account that I had to create just to actually contact a human. https://trello.com/u/resoundinghislove/boards

Angela Cleary August 22, 2025

I've already contacted them with no resolution or help. http://support.atlassian.com.

Angela Cleary August 25, 2025

No, this does not help me at all, and it doesn't answer my question.

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