Access to an account seet up with an old email

[danielleabbott78]

I have an account set up with an email that has been closed. I do not have the password nor can I access the account because I cannot access the email it is sending the code to. Help

[Alex W]

Hi @danielleabbott78 - welcome to the Community!

Unfortunately, if you no longer have access to the email address you created your account with, you will not be able to log in. Email addresses are Atlassian accounts' primary authentication method - without access to your email, you cannot prove that you own the account.