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AI Enhancements not visible to team members

Stacey Brown
August 7, 2026

AI has been activated on my workspace but team members are not seeing those features.

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
August 7, 2026

Hello and welcome to Atlassian Community?

Which specific AI option can you see that they cannot?

Best,

Arek 🤠 

Stacey Brown
August 9, 2026

They cannot see the Card Summary AI function.  This function only shows up when the card description is long but they cannot see it in those cases, only I can.  I am the administrator.

 

Like Arkadiusz Wroblewski likes this
Arkadiusz Wroblewski
Community Champion
August 10, 2026

Could you check two things with one affected team member?

Are they an actual Workspace member, or are they a guest who was invited only to the board?
If they edit a card description, do they see the normal blue AI button / can they use /ai and select Summarize?

Stacey Brown
August 11, 2026

They are actual workspace members, not guests.

Stacey Brown
August 11, 2026

They are not able to see the AI button that says summarize. That is the feature that I'm looking for. I can see it on my in for cards that have a long description. It doesn't show up on all of them but it does show up on those.  I went over to one of my team members computer who is a member on the board and they did not have that functionality for the same card that I did.

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