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AI Deactivation

Liam Reardon
Liam Reardon
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July 25, 2025

How do you deactivate the AI feature in Trello?

There are no AI-enabled apps in my Admin Settings, yet it is still active.

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Nikola Perisic
Nikola Perisic
Community Champion
July 25, 2025

Welcome @Liam Reardon 

AI feature in Trello is automatically activated for Standard or Premium versions of Trello. 

Only Workspace admins will be able to change these settings.

  1. Open your Premium Workspace.

  2. Go to your Workspace settings.

  3. Under Atlassian Intelligence, use the toggle to activate or deactivate Atlassian Intelligence.

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Caity
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2025

If you're referring specifically to the AI summaries when creating cards from email, Slack, or Microsoft Teams, you can disable this from the Inbox settings menu. Go to the Inbox menu, select "Settings", and from there you can disable Atlassian Intelligence.

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Trello
Trello
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