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A team member has left our company and we are unable to sign into the account

Toni Greenwood
Toni Greenwood
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January 6, 2025

Previous team member has left company and the sign in code goes to her email which we have shut down.  How can we get into the acccount?

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 7, 2025

Hello, Toni

Welcome to the community

For security reasons, that code can only be accessed on that mailbox. Is it possible to reactivate the email from your side? With that you will be able to get the code.

Kind Regards
Alisson
Trello Team

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