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A Workspace member cannot see any Boards.

Gareth Preston
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 23, 2022

A member of our Workspace cannot see any board. Their phone app still works and they can log in to the Workspace, but when they click on the board, all they see is white:

Screenshot 2022-03-23 145757.png

I have tried removing them and re-inviting them but that makes no difference. This issue only effects this one member. I tried creating another sample board as a test but they could not see that one either.

Any advice would be appreciated. Many thanks.

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Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 24, 2022

Hi there,

Theo from the Trello team.

I will need their email and the board's link to check. I'm opening a ticket you will receive my email. 

Happy to help you.

Gareth Preston
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2022

Many thanks for responding.

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