2FA from trello still required after migration to attlasian account

[Piotr Chmyłkowski]

Hi used to have paid trello in the past. 

I wanted to login today, system proposed to convert my account to attasian account, which I did.

When I try to login to trello it asks me for 2FA, but it's a different autheticator app than the one in attasian account I configured today.

How can I disable "old" 2FA and force trello to use "new" 2FA auth app?

I think the same issue as described here: https://community.atlassian.com/forums/Trello-questions/Lost-token-for-legacy-Trello-2FA-automatic-account-deletion/qaq-p/3158656

[Theodoro Reato]

Hi Piotr,

It's done! Now, you only have the Atlassian 2FA, you can remove it if you need by triggering the recovery process. This article can help you: https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/

To sum up,

• Try to log in, 
• After typing your email and password,
• Click on Can't use your phone?
• Click on Can't find your recovery key

This should work! 

[Piotr Chmyłkowski]

Hi Theodoro

I was able to login. Thank you.

Piotr

[Theodoro Reato]

You're welcome! :)