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2年没登录,数据清空了

Cynthia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2026

2年没登录trello,没看到清空账号的邮件,导致过往数据全部丢失了。如何找回?

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Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2026

Hi @Cynthia , :)
Hope you are doing well,
Welcome to the community!!

Your account seems to have been deleted under Trello's dormant account policy. You can read more about it here: https://support.atlassian.com/trello/docs/dormant-trello-account-policy/ 

 
Once the account is deleted, you will be removed from all boards. If you're the sole admin of a board with multiple members, it won’t have an admin anymore, and the admin rights will be transferred to another member. In this case, you can reach out to other members and ask to be added to the boards again.

If you're the last member on the board, the board will be deleted.
read more here: https://support.atlassian.com/trello/docs/deleting-your-trello-account/#What-happens-in-Trello-when-you-delete-your-Atlassian-account 



Thanks.

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