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  • Добрый день!Прошу помочь восстановить удаленную карточку.

Добрый день!Прошу помочь восстановить удаленную карточку.

Диана
I'm New Here
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April 27, 2023

Снимок экрана 2023-04-28 в 12.33.09.pngв карточке нажала кнопку создать шаблон по ошибке, хотела удалить не нужный шаблон, удалилась вся карточка. Как можно его восстановить.

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Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2023

Hey @Диана - welcome to the Community!

Unfortunately when something is deleted in Trello (as opposed to archived/closed), including boards, checklists and cards, this data is unrecoverable. You will not be able to recover this deleted card.

We highly recommend recreating this card from scratch. 

Женя Б.
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November 12, 2023

It's a logical fallacy. Fix it.

Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 23, 2023

Hi there, 

Allow me to step in for Alex, as she's not available today.

As Alex has already mentioned, the deleted cards aren't recoverable. We simply don't store this information on our servers to be able to restore it in any way. It's also mentioned in our "Archiving and deleting cards" article: https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/#:~:text=Because%20deleting%20a%20card%20is%20unrecoverable%20and%20permanent%2C%20this%20requires%20a%20confirmation%20click.

I understand this is not something you wanted to hear and I wish we could help you more, but unfortunately, there's nothing we can do in this case. 

Alina | The Trello Team

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