Update on using Jira within Trello 💙

[#1]

Earlier this year we announced the new Jira lists feature in Trello that can help manage your Jira tasks right within your boards, and we heard your feedback about the need for smoother native linking between Jira and Trello. To further simplify the experience of using Jira within Trello, we’ve officially removed the Jira Power-Up from the Power-Up directory and will remove it from existing Trello boards starting November 21, 2025 onwards to replace it with more native integration features.

This Power-Up was originally built and managed by the Trello team before Jira was integrated into Trello like it is today. Your boards will automatically transition to the native Jira features in Trello and your existing Jira links will remain intact on your cards as attached Smart Links. No action is required from your end and you will not lose any existing data or links during this process. You can continue enjoying native Jira features like Smart Links, Jira lists, and the ability to attach a Jira issue to any card that easily show the issue key, title, and status on your Trello cards.

👀 What you’ll see in the refreshed experience

Boards using this Power-Up will receive a notification of this change and information on how to start using the integrated Jira features.

On boards that previously used the Jira Power-Up, Jira links will continue to appear on Trello’s card backs. The visual treatment will automatically shift from the Power-Up preview to Smart Links powered by the native integration with Jira, showing the issue key, title, and resolution status with quick access to open in Jira. This change will give you a more consistent Jira experience in Trello without losing any attached links.

✅ How to use Jira in Trello

Start using native Jira features in Trello by attaching Jira issues as Smart Links to gain rich context directly on Trello cards.

You can also integrate Jira lists into your kanban boards. You can search for and attach existing Jira issues without leaving Trello, and leverage Jira smart lists to surface issues by JQL or filters—no manual upkeep required.

As you move towards utilizing more native Jira features in Trello, we’d love feedback on your wins, gaps, or ideas commented below—your input not only helps our team discuss the next cycle of improvements, but also provides useful tips for fellow Trello and Jira users!

[nareiderer]

How will this impact visibility from Jira to the Trello cards that the issue is linked to? This was previously displaying within the Jira issue in the Linked Items/Mentioned On area, but I am no longer seeing this in the Jira UI.

[Melyssa St-Hilaire]

How are we going able to create a new Jira issue from a trello card without the power-up?

We have partners we use trello with to communicate, and THEN create the issues in Jira ourselves when needed (partners can't access our Jira instance, so cards from lists don't show anything), so without the button it just seems like a lot of extra work?

Those Jira lists are only good if you work the other way around (from Jira TO trello), unless I missed something? Could you at least add an option to drag a card onto the Jira list to automatically "create" a new issue?

[Lukas Lau]

I am also wondering how are we going able to create a new Jira issue from a trello card without the power-up? What is wrong with this power-up? Can you just keep this power-up while doing deeper integration between Trello and Jira?

[Simon Andrew]

+1 to how we can create Jira tickets from Trello cards. We use Trello for everyday tracking of tasks large and small and Jira if a Trello task gets to big or needs to be passed to an external team. 

[Michael Stephens]

We often have multiple Jira tasks we aggregated into a single Trello task. If I'm understanding correctly, this appears to indicate 1 Jira task = 1 Trello card. Will we loose this ability? I would also echo the sentiment that it feels like the features desired from that integration have not been fully ported over and keeping the plugin available longer would be hugely beneficial for our team and likely others as well.

[Patrick Larson]

+1 I would agree that this functionality works great when going from Jira -> Trello, but is going to add an extra step in a Trello -> Jira workflow.

Create card in trello -> Open Jira -> Recreate ticket in Jira -> Add that jira ticket back to Trello -> Delete original ticket

vs current:
Create card in trello -> Create Jira card using Trello power-up

[Steve Grossman]

Hi Jira product team, while we appreciate the work you are doing, you are committing the same errors as the last time you tried to pull the Trello power-up and had to reverse course. The issue is simple: you haven't recreated the workflows, so you have no good cause to eliminate the power up. In fact by doing so you are destroying the workflows of hundreds of your customers, customers who will certainly be exploring other options to maintain their work.

You must address the following before you can pull the power-up:

1. The ability to navigate from Jira issues to linked Trello cards
2. The ability to add members, checklists, other Power Ups, etc. to Smart Link cards
3. The ability to create Jira tickets from Trello cards

If these are on the product roadmap, so much the better! Just push the retirement date back to after the release of the equivalent tools and views. Otherwise, let your customers work the way they want, stop trying to dictate our workflows!

[AlexThunder]

Just in case it wasn't mentioned enough, another +1 from us for the ability to create Jira issues from Trello cards. For context, we're using Trello as a Service Desk replacement. Trello as shared space between us, client and other stakeholders, Jira as our internal tracking tool.

update: oh. I just noticed the trello link in jira issues as mentioned above/below. That is definitely a problem for us as well.

[frabinstein]

+1 to @nareiderer's comment about the lost ability to view linked Trello cards from a Jira ticket.

This is an essential part of our workflow: from a Jira ticket, we need to be able to see which Trello cards are linked to it.

Having lost this ability is very disruptive for us.

[Alex]

Thanks all for your feedback. To address the questions you've asked above:

1. Why remove the Jira Power-Up if we lose some of its functionality?

In January, we announced plans to end support for Atlassian Connect. This has technical implications for how we host the Jira Power-Up and it was not feasible to carry on with the status quo. While certain aspects may work differently, the new setup will ultimately be more reliable for Trello in the long run. 

2. Will I be able to create a new Jira work item (issue) from a Trello card without using the Jira Power-Up?

Yes, via Trello Automations. If this is part of your workflow, we suggest you add a Jira-related card button via the Automations feature that allows you to always have the option handy. Visit Trigger actions in Jira, Slack, and Bitbucket with automation support article to learn more.

CC: @Melyssa St-Hilaire @Lukas Lau @Simon Andrew @Patrick Larson @Steve Grossman @Alex Thunder 

3. How will this impact visibility of linked Trello cards in Jira?

We heard your feedback on it and are looking into how we can set up this reciprocal linking functionality for you in the future. In the meantime, we suggest you copy-and-paste a link to the Trello card to your Jira work item like you would any other link if you need that visibility.

CC: @nareiderer @Steve Grossman @Alex Thunder @frabinstein 

4. Can I drag-and-drop a Trello card into a Jira list within my Trello board to create a Jira work item?

This isn't something we currently offer but is a good idea! We have it captured in Atlassian's public issue tracker and you can vote for it there if it's something you want to suggest we work on: TRELLO-1553 

CC: @Melyssa St-Hilaire 

5. Can I link multiple Jira work items to a single card in Trello?

Yes, you can attach more than one Jira work item to a single Trello card.

CC: @Michael Stephens 

6. Why can't I add other Trello metadata (e.g. members, checklists, power-ups) to Link Cards?

We realize that this limitation of Link cards may affect your workflow with Jira. We recommend attaching a Jira work item to a regular Trello card (where you can add Trello metadata) rather than using Link cards.  If you are using Jira Smart Lists you will see link cards. You can move the card to a regular list in Trello and convert to a regular card to start adding Trello metadata. 

CC: @Steve Grossman 

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We welcome your feedback and will continue to iterate based on what we hear. To share your thoughts, look for the megaphone icon at the top right of your Trello board. You'll also see the same icon on the top right of every card back. We value user feedback, which is why we include this feedback tool so prominently in our product. 

[Melyssa St-Hilaire]

@Alex Thanks for the hint on the automation buttons.

However, the options within automation are very limited, and on 1 of the 2 boards I tried to set it up on, {carddescription} will make the task fail, and I have to just copy it manually.

https://jira.atlassian.com/browse/TRELLO-1416 

So all I get is a title and an automatic link.

It'll take a while for that button click to make the time investment it took to get it to work worthwhile...

[AlexThunder]

@Alex 

We have looked at that Trello automation a long time ago. It's a couple of empty input fields with no hints or dropdowns or anything to suggest it could use the information from the card when creating the Jira issue. So it looks like you can only create jira issues with the same hardcoded title/description, no matter from which card you click the button. I fail to see the usefulness in creating issues with identical title/description. And the comment automation requires a hardcoded Jira issue id?

Is there some secret syntax that we should use to create the Jira ticket with the card's title and description? If so, can we get that shown somehow/somewhere on the automation page?
What about attachments? Reporter, assignee, status?

Are we maybe misunderstanding the purpose of Trello and its relationship with Jira? Are we expecting too much? 

Best regards