Possible incorrect answer in ITSM Basic terms module

[natasha.donald]

Hi

I'm working through the basic ITSM Terms module and I think the wrong answer is captured as correct.  I believe the correct answer should be false - the descriptions are around the wrong way. Does anyone else agree? 

[Lauren Allen]

I agree.  The answer to the question is False.

[Kate Pawlak _Appsvio_]

Hi @natasha.donald ,

You're right. I passed it to Atlassian team and they'll fix it asap. Thank you!

[Joseph Chung Yin]

I concurred with @Kate Pawlak _Appsvio_ statement.  However, Incident Management in my option is focusing on handling the incidents and not proactively detect, analyze, and eliminate the causes.

The question is not properly stated... 

Best, Joseph

[Ellen Walter]

@natasha.donald Thank you for sharing this! I'm on the Atlassian University team and we really appreciate that you pointed this out.

We're updating the lesson now and will have a corrected version out soon. Thanks again, and happy learning!