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Withdrawn items do not show on the planning board since they are categorized as "Done." How can I remove the Epic Link if I cannot drag them to Issues without Epics.  Is there a way to do it thr...

• Question
• jira

I cannot log in-to my Atlassian Cloud, I have tried every email imaginable to have my user name sent to me, but nothing has worked. The email that is on file in my Atlassian account does not wor...

• Question
• cloud
• confluence
• confluence-cloud

I inherited a very large JIRA instance with 100s of projects.  When I look up the user "unassigned" I see that a user exists with that username and an email address assigned to the user.  ...

• Question
• jira
• jira-administration

Dear Atlassian, I am a Stash administrator at my company. We are experiencing an issue where we get a "500 error" when accessing public repositories while not logged in. When I open Stash, click on...

• Question
• bitbucket
• bitbucket-administration
• bitbucket-server
• error

I am running JIRA 6.3.3 with hipchat plugin Version:6.18.1.  I would like to upgrade JIRA to 6.4 and the JIRA update check tells me:  Unknown These add-ons have not been registered ...

• Question
• jira
• jira-administration

I can't download my backup zip file. It keeps telling me I'm using the incorrect username and password, I've tried IE, Chrome and Firefox.

• Question
• cloud
• jira
• jira-cloud

Hello, One of my coworkers was looking for information he knew was on a specific page. He used Ctrl+F to look for the info on the page. But no result came back. He discovered that the info - which ...

• Question
• confluence

When I use the PDF previewer that contains a document that has Chinese characters, it shows strange characters instead of the normal hanzi.  When the PDF is downloaded the characters are just fi...

• Question
• confluence

Is there a way i can close all sub-tasks that have a closed parent? 

• Question
• jira
• jira-administration

is it possible to query the users in JIRA to determine who has not logged in (created an account but never logged in) so that we can disable them using bob swift CLI for JIRA?  My goal is to cr...

• Question
• bob-swift
• jira
• jira-administration

I've been tasked with adding JIRA logs to our log monitoring tool (logstash). Problem being no one at our company can give me a clear description of what the various fields in the access_log fil...

• Question
• jira
• jira-administration

We are using CustomWare JIra Utilitiy Plugin. All was OK, but all of the sudden we started to get such a error message (workflow error): Jira Utility License Could not be verified. It seems that...

• Question
• addon-net.customware.jira.utils.customware-jira-utilities
• jira
• jira-administration

I am importing repos from Github into Stash. Branches and commit history is easy to migrate, but is there a mechanism to copy over pull requests from Github into Stash?

• Question
• bitbucket
• bitbucket-server

I don't want to have to force my team to learn a proprietary syntax for just one tool when every other tool we use speaks Markdown. The plugin I'm seeing is out of date and doesn't support OnDemand. ...

• Question
• cloud
• jira
• markdown

We’re using Navitabs in our Confluence instance and wanted to alter the background color of the tabs. However, we’re having difficulty overriding the default background color. The following is the sp...

• Question
• confluence

• Question
• confluence

I'm interested in finding a good resource for understanding how to manage in progress work with Portfolio. I have lots of questions that I feel might be answered if I can understand how Portfolio was...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud

I tried to change ldap authorization... now I received a system message: This is a reminder that you have reached 15.203 users of your 500 user license. Once you exceed your license limit, Cro...

• Question
• crowd
• crowd-administration
• licence

I want to customize the tempo Timesheet report template to include customized columns. For example Worked Hours just shows a general worked hours right now I want it  more of a breakdown (Develo...

• Question
• jira

When looking at a future sprint in backlog view, is there an easy way to get all issues in a sprint?  I know I can open the issues view, then manually enter a JQL query for that sprint, but that...

• Question
• cloud
• jira-software
• jira-software-cloud

We have an enterprise-level installation of Confluence, and we are trying to upgrade the Team Calendars plugin on this Confluence installation from version 4.2.4 to 5.2.10. The upgrade though is just...

• Question
• confluence
• confluence-administration
• team-calendars-for-confluence

Is it possible to generate a task report which shows all tasks on child pages of the current page?  I know I can type in all the child pages that I would like to generate the report from, but I ...

• Question
• cloud
• confluence
• confluence-cloud

In our crowd instance we have groups for jira, fisheye, confluence administration and use.   They are all available in the JIRA group picker even when we set the Allow all to authenticate to fal...

• Question
• crowd-administration
• jira
• jira-administration

We have a Kanban board named "RFP Kanban Board".  When you view the board, the name "RFP Kanban Board" is displayed across the top, as one would expect. We have another Kanban board named "All ...

• Question
• jira-administration
• jira-software

Hi Everybody, i am using scriptrunner for updating a field when an issue is overdue. I would like to avoid sending an email for issue updated event. Is there a way to do that? Thanks in advance, ...

• Question
• escalation-service
• jira
• jira-administration
• scriptrunner