Hi, When I upgrade my JDK from 1.7.0_141 to 1.7.0_161, I got some errors with cache creation with Stash 3.1.3. And once I switch back to 1.7.0_141, these errors are gone. Can someo...
Hello fellow Jira users! I added a new Workflow step to a Workflow Scheme and it is now showing up properly on issues (Deployed to Sandbox). However, the users want this step to appear before Deplo...
We want to setup a help desk - we were using the Bug Tracker template, but I thought I'd see if there were better products. I found by googling, that there is a 'Service Desk' product Jira has ...
We have set up a substantial knowledge base in Confluence and want to link it into existing Service Desk projects, replacing the current linked Confluence Space. The Space value in the JSD Know...
We continue to have issues with the activity stream disappearing. Had an issue the beginning of this month. It appeared to be correct...but it is back again
We are basically want to rename a space along with the space key. I found the below link - https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html Can the ab...
I have a Kanban board in Jira with 6 columns. Each column has a custom name representing the ticket's status in the queue ("Backlog" = Open, "Analysis" = Selected, "Prioritized" = In Specification, e...
Hi Team, users are not able to create tickets via mobile(IOS and Android). Is there a way to default this to desktop viewer for all users?
Love this plugin but need a calendar view of my plan that I can use to present a simplified timeline to senior Stakeholders. Anyone have any thoughts? Thanks all
I have started doing Sprint plane and noticed that was not able to see Original and Remaining Estimate field. I have added Log work and enabled Time tracking, still not able to see. @2 days...
I have a CSV export as a Business Class user and there appears to be a lot of cards I have archived that are still flagged as FALSE in the "Archived" column. I archived these cards by archiving the&...
I am not able to login to atlassian account while configuring source tree for the first time. There is a continuous spinner on submit button.
It appears that the new Project Admin permissions in 7.3+ allow the project admin to add transitions to and from the closed state but doesn't allow them to set the resolution (with a post function or...
Can anyone point me in the right direction to fix the Activity Stream? As far as I know, we didn't update or make any backend changes to our account. Thanks! Tammy
I've set up some filter subscriptions that go to specific groups, but a key stakeholder has asked if I can alter or anonymize the Subscriber (which shows my ID). I realize that this is kind of an edg...
How can I remove the ability to Add Customers from agents? Right now if an agent from my service desk team goes to the Customers option, they can see an Add Customers button which can be used to crea...
Hi there, we are switched out Jira server from intranet to public URL http://dev.prusa3d.com. In General Settings Base URL was set. Now, error appears: Dashboard Diagnostics: Mismatched URL Hostna...
Is it possible to sync two different issues from two different projects? Scenario: The status from Issue_1 from Project_1 changed from "To do" to "In Progress". Issue_2 from Project_2 needs to fo...
...he menu that users see. This is true on the other subsystems. Confluence and Fisheye+Confluence links ok in both the navigators and the configuration. I expect that this is a bug or an obscure c...
We tried to upload an attachment to a ticket and even tried to drag screenshots, however, we see an error that reads " File "XXX" was not uploaded" Permission section has been va...
The bulk of my team's content should be private to us, but we'd like to enable colleagues outside of our team to view certain pages. I'd like therefore for all new pages to be created as "restricted...
Hi everyone I have a custom field, which offers users one of five options. When they choose one of these options, I map their choices to the names of notification groups in another custom field. The...
Does Jira Service Desk have scalin of notifications for cases outside of SLA's?
So far the new experience is painfully slow. Has anyone else seen extremely slow responsiveness at the new Jira interface?
Hi, 1. How can I backup and restore per projects (not global) ? 2. Is it possible to automate the process ? thanks
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