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Good morning. I am trying to add automation that tests an issue reporter's membership in a customer organization. I'm using the OrganizationService is com.atlassian.servicedesk.api.organizat...

• Question
• api
• jira
• jira-service-desk
• jira-software
• rest-api
• +1 more tag...

We currently create tickets one by one. Is there a way that I can enter all of the information on an excel spreadsheet that would create multiple tickets? Thank you, Jackie

• Question
• jira-service-desk

Whos must add me to your team, Team called team_rrudnicki My local user_name is Krzysiek When I pull first commit to new repository on bitbicket I see that author is team_rrudnicki not Krzysiek Ho...

• Question
• bitbucket

Hi,   We are in the process of migrating JIRA (v6.4.12) from an old RHEL 32-bit server to an RHEL 64 bit server.  Database is Oracle and we use the Tempo and Zeptyr plugins. We have a cou...

• Question
• atlassian-support
• jira
• migration
• upgrade

Hello, I'm using atlas-install-plugin to remotely install plugins from jenkins to my integration server. Everything work fine except that if my Jira or Confluence instance run directly on the s...

• Question
• app
• confluence
• confluence-app
• jira

We use JIRA service desk for managing 1 application with multiple external customer organizations. We need to regularly create an issue status report per customer organization to ...

• Question
• csv
• export
• jira-service-desk
• ms-excel
• organization
• +1 more tag...

Example: I search for "中華丼" and I get couple of cards. I check the first card but there is no "中華丼" but "中華". In this case, the first card should not be listed in the query result. I am using the l...

• Question
• language-ja
• trello

Hello, I am hosting Confluence and Jira on our company-server since Dec 2016 so far without any problems until this month Nov 2017. I use Jira for User-Management for both, Confluence and Jira. Sin...

• Question
• confluence
• jira
• stop

I'm trying to create a Bitbucket Cloud repository in my Bamboo instance, but I keep getting connection errors (specifically, 403s, when I try to load repos). I know that the username and password is...

• Question
• bamboo
• bitbucket-cloud

Today while configuring our new Jira Service Desk install, I noticed that emails to the Office 365 mailbox I set up are creating two tickets for almost every email. These duplicate tickets are exactl...

• Question
• duplicate
• email
• issue
• jira-service-desk

Would anyone know if there's an JIRAapplication that can be added to Office365?   I am looking for a method to integrate the JIRA Service Desk/ticketing system into Office365 that will allow f...

• Question
• jira
• jira-service-desk
• ms-office-365

An aging card on our Trello has a tiny map to a treasure symbol on the bottom right hand side. What is that for?

• Question
• trello

Hi, I have few hundreds of shared filters in JIRA that are open to anyone.  Which basically exposes the filters to even not logged in users. However, the data is not visible, unless they l...

• Question
• jira

Hi,    I would like to create a program in Big picture for Gantt, where I only need to see all the tasks of my project, but not my subtasks, is it possible? I tried some filters but it do...

• Question
• jira-core

Hi  I am trying to create a notification scheme that will send a notification to one of five "tech approver" groups created in JIRA, when the ticket reaches a certain part of the workflow ...

• Question
• jira

I imagined Bitbucket issues would be straight forward to link (as macros) to Confluence. It seems I need Jira to do that.   Is it possible to do this without using Jira and if not, what other ...

• Question
• bitbucket
• confluence

We are implementing confluence in my environment and in our scenario we thought of creating a template space, where other IT groups (Service Desk, Servers, DBA, FieldService) could only use templates...

• Question
• confluence

If I have a issue type 'task' and 'subtask' with a few post functions that create subtasks when the workflow starts, how do I use task and subtask in a new workflow so I can create different sub...

• Question
• jira
• sub-task
• transition
• workflow

MS SQL server 2012 for JIRA 7.6 testing, I wonder what would be the correct order to restart SQL Server services ?  Please advise. 

• Question
• jira
• jira-software

We occasionally use the User profile macro in pages - but with a couple of users when used with their profile the macro will display the wrong/out of date info. We use AD to provide info for user pro...

• Question
• confluence

With the new JIRA layout, I can not specify a project key while creating the project.  After creating the project, i have to go into it's settings to modify the key that was auto generated. 

• Question
• jira-software
• new-ui-2018

Hello all,  Can you help me, please, with a hint for: how can I create a report with all tasks CREATED by me? (for any member of team, for all projects). Many many thanks, Cheers, Raul

• Question
• jira-software

nothing happens when I click add

• Question
• bitbucket

The Norwegian translation does not seem to have been done by someone with domain knowledge of programming, as the terms used for pull-requests, commits, and other terms are more confusing t...

• Question
• jira
• jira-service-desk

Hi,   is it possible to add Excel Data to an issue?   Kind regards, Julian

• Question
• jira