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Hello, I have the following situation: We have a JSD project "central project" with issue security levels for different issue types and user groups. Other projects ("project a, project b,...") hav...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We use automation to open some types of JIRA tickets, and this is getting very slow as the list of watchers we need to add grows. The ability to add an arbitrary list of watchers with one API call wo...

• Question
• jira
• jira-software
• jira-software-server
• server

Hey guys, I found that video here: https://www.youtube.com/watch?v=_rP2OUAh7Tk  and I would like to know, how I can add this macro to my existing ones? When I have a look to my macros, I cann...

• Question
• cloud
• confluence
• confluence-cloud

Hi, I have migrated my Jira from cloud to on-premise and facing issues in previous tagged users in comments shows ~accountID.please help. Please find e.g. below [~accountid:5cdd24e0c9167e0d6ea264e...

• Question
• jira-software
• jira-software-server
• server

Hi, Is it possible to add to the Watchers list when creating an issue? I would find it very helpful to assign the ticket to a user and then add Watchers in the create issue step.

• Question
• jira
• jira-software
• jira-software-server
• server

Dears, I have the above mentioned error when I am trying to create a ticket from email, via customer portal and also from the admin panel.  Recently we moved from server to cloud, no chang...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I want to declare a new custom email address for my service desk project but I can't. When I click on any of the three icones (MS, Google or Other) nothing happens. No error message either. I enclos...

• Discussion
• new-to-jsm

I am unable to access the Create button whenever I raise a request in the service desk portal. Our customers are also facing the same issue. Kindly assist. Best regards, Emmaculate.

• Question
• jira-service-desk
• jira-service-desk-server
• server

How can i run bitbucket step for a specific branch 

• Question
• atl-pipelines
• bitbucket
• bitbucket-pipelines

Hi I frequently have the problem, that I have multiple cards which I need to fuse together to one topic. E.G.: I have several cards, like: "Do Jardwork", "Mow lawn", "Plant Flowers", and so on I ...

• Question
• butler
• trello

I am not migrating to confluence because I have too many Wiki-parts (of reasonable size) in Markdown. I cannot find any way to upload these parts into Confluence. However, I would very much like to s...

• Question
• confluence
• confluence-server
• markdown
• server
• upload

Hi,       I have created a next gen project on JIRA and would like to add some rules as well as create user-role categories.       To my understanding I can only ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! Is there any way to remove all languages on Jira Cloud Software, except for en-us? At Edit Settings screen i can see no options to do that:

• Question
• cloud
• jira-software
• jira-software-cloud
• language

We have two iterations (two test cases) linked to the same issue. I want to track the test cases/issues where one test case has already been passed. Is it possible to create a filter for that?

• Question
• cloud
• jira
• jira-cloud
• test

I am currently unable to edit certain fields in Jira as Keep getting the above error.   Please help.

• Question
• cloud
• jira-software
• jira-software-cloud

HI, I want to print a list of cards at a certain stage.  I can't see to filter on the stages is the first thing. Then I want to print it in a meaningful layout. Is this possible?   Kind ...

• Question
• trello

We are planning to upgrade our hosted confluence commercial version 5.0.2 with 6.15 ER.  Kindly check the following steps and suggest if we need to follow more steps to complete this ...

• Question
• confluence
• confluence-server
• server

I have the requirement to make inactive users anonymous in issue view. The Users are managed and synchronised by LDAP and are correctly set to inactive state. Renaming the users name in the external...

• Question
• jira-core
• jira-core-server
• server

When someone emails us with a feature request I add their vote to a spreadsheet, eg   count, feature 10,       amazing new feature 7,         awesome new f...

• Question
• trello

I have created a release. I have around 10 stories, they are all in my kanban. Can I mark all and add them to the release in one click. Or do I need to add each story to the release? 

• Question
• jira

We have an old Confluence (5.7.4) server installation on AWS cloud. Needless to say - the guy who originally installed it, left our company last year. Some days ago the AWS server was switched off, n...

• Question
• confluence
• server

When we tried to set the Start date and Release date of Releases, It's saving to previous day before. For Example: If we set Start date -> 4/Nov/2019  and Release date -> 11/Nov/2019 af...

• Question
• jira
• jira-server
• server

Hi everyone, I searched the web + atlassian sites for concrete answers but haven't found anything as specific as my Question. Before we start please recognize that i really read all of the tutorials...

• Question
• jira-software
• jira-software-server
• server

I need to generate a new CSR File so that I can create a new CA-Signed SSL Certificate How do I do this and what software if any do I need to use. I need to do this urgently, like now Kind regards...

• Question
• jira
• jira-software
• jira-software-server
• server

Hello In a project ,some user in Project don't have Edit Permission, but sometimes they need placed label in issue, because don't have Edit permission then they cant create label in issue. I tested...

• Question
• jira
• jira-service-desk
• jira-service-desk-server
• server