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Now even if I created the same sprint name in different Jira projects, they will still be allocated to different ID, and I can't treat them as the same sprint in dashboard and portfolio. Is there a w...

• Question
• advanced-roadmaps

Throughout the JSD product, the word "Request" has been used as the default value for "Request type". How can I replace the use of "Request" throughout the product with the word "Ticket"? e.g. Ticket...

• Question
• jira-service-desk
• jira-service-desk-server
• server

HI We have installed Jira Service Desk, and would like to change the word "Request" to "Ticket", but i am struggling how to do that. any help, would be greatly appreciated.

• Question
• jira-service-desk

Hey all, I recently upgraded my Confluence instance and after a reboot, received timeout errors from Confluence startup in catalina.out: 30-Jul-2019 21:33:38.145 WARNING [Catalina-utility-3] org.ap...

• Question
• confluence
• confluence-server
• server

I'm trying to edit my workflow to add an automatic transition to assign or unassign from/to an assignee when changing an issue's status. Reading online, it looks like I need to utilize the post-funct...

• Question
• assign
• cloud
• jira
• jira-cloud
• post-function
• +1 more tag...

When users respond to comments via email in service desk project they do not appear on the issue. I looked at " email requests" in project settings and i see a button that says "Turn on email support...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Currently I have a GET request in ScriptRunner listener that looks like: def jql = URLEncoder.encode("issue in (" + children.join(",") +")", "UTF-8"); //restrict GET request to minimum required f...

• Question
• jira
• jira-cloud
• script-listener
• scriptrunner

Hello. I want to report on how long my tickets are waiting for a response from my customers (which I track by using an issue status "Waiting for customer").  So, I put "Transition Status" into ...

• Question
• cloud
• eazybi
• jira
• jira-cloud
• jira-service-desk
• +1 more tag...

I have a multiselect list custom field that one of my users wants to add 10,000 options to.  I already know I could import that many options but my question revolves around the performance impa...

• Question
• jira
• jira-server
• server

This error occurs when I try to access a space. The space never loads and I am either stuck on a loading screen or the following error is displayed:

• Question
• cloud
• confluence
• confluence-cloud
• error

Hi Community, looking for the solution for one of my clients. They would like to have a Custom user user picker called "Requestor" have prepopulated with currentUser when they open the Create scree...

• Question
• adaptavist
• behaviours
• groovy
• jira
• jira-server
• +2 more tags...

Using the Hiptest integration: "Create Jira Issue" in the ... menu Brings up "Create a Jira issue" dialog Assignee field reports "No User Found", regardless of what is typed into field.

• Question
• cloud
• jira
• jira-cloud

I'm creating a request type that allows inputting invoice amounts and I want to include a field that will display the total sum of invoice amounts. I need to automate summing up the fields. I've alr...

• Question
• automation
• jira-core
• jira-core-server
• jira-service-desk
• server

I have site administration and full admin privileges. Still, I can't seem to access the Analytics page. Could someone help with how to access it? I referred to the URL below - but I can't find ...

• Question
• confluence
• confluence-cloud

Need to switch a project from Next Gen to a Classic Project type.  How do I switch this back?  It is affecting other projects we have and our processes because we can't sync them together...

• Question
• jira-software

...bsp; 2. generate SSH key & copy public key (also fetch host fingerprint while already here)  3. login to the target server and add the generated public key to ~./ssh/authorized_keys (and m...

• Question
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• ssh

I was trying to set a default description, which I was able to do. My problem is when I change the issuetype the description is carried over. This also occurs when I change the project. I have the ma...

• Question
• adaptavist
• behaviours
• scriptrunner

Will Scriptrunner work for Jira Core Workflows Cloud version?

• Question
• cloud
• jira
• jira-cloud
• jira-core-cloud

I would like to create a Project Dashboard that pulls lists of planned releases from sub pages.  Each subpage has a table with one or more releases that are planned for that product (and informa...

• Question
• cloud
• confluence
• confluence-cloud
• jira-software

Hi All, I am new to jira, I have imported workflow, but not able to associate or activate it. No option of workflow is visible in project. How to activate workflow & activate same in project? ...

• Question
• jira
• jira-service-desk

The steps are not quite clear and I have been struggling for a few days to migrate Bitbucket to a new server. I have the database migrated and it works properly, but I am having a difficult time gett...

• Question
• bitbucket
• bitbucket-server
• server

  I want to stay with Bitbucket server and use GitLab CI instead of Jenkins. Who knows how to connect them both?  googled and didn't find something related   Thanks

• Question
• bitbucket
• bitbucket-server
• git
• integration

I am the JIRA admin and just created a dashboard that I want to be public.  Under "view all dashboards" I clicked on the 3 dots to the far left and then selected "Edit and share dashboard".&n...

• Question
• jira-software

Hi, I started experimenting with the branch build feature. The scenario is super simple: Pull the source (php project) Run a script file (phplint.sh) Fail if errors are reported Now, this see...

• Question
• bamboo

I have created a Kanban board for the purposes of organizing/prioritizing another employee's work. I am the administrator and the Kanban board is under my personal account. It is using a saved filter...

• Question
• jira-software
• kanban