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I evaluated the Demo service project where I successfully connected my custom email instead of the default one. After deciding to go with this product, I deleted the Demo  service project and cr...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Olá!   Preciso realizar a extração de dados do Jira sobre o tempo de cada status de cada issue. Para calcular este tempo, preciso contabilizar o horário válido de atendimento. Exemplo: Nosso...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey there, Community! I’m Avinoam from Confluence Product Management. With the ability to store so much content on a Confluence page, it can be a challenge to make the most relevant information e...

• Article
• cloud
• confluence
• confluence-cloud

Do we have a feature where we can embed a number and with one clisk either it sends one message or call?

• Question
• confluence

I linked 2 jira installs with an application link. I was able to create a issue and then use a issue link to a issue between the jira instances. Does anyone know what other functionality is support...

• Question
• application-link
• jira
• jira-server
• server

Hi,  I really like the team field in portfolio. the problem is - it stops working if you stop using portfolio. from my point of view a team is something too basic to be part of portfolio. I wan...

• Question
• advanced-roadmaps
• server

So hi, I'm Jerry. I've just joined a project team as PM and the team is using Jira so I'd like to learn a little more especially around some best practices. I've used Jira before but very lightly. An...

• Discussion
• featured-groups
• new-to-jira

How should the column for impediments be defined, what to do when an impediment happens? Which stage should I return to? Once an impediment is released, how can you know that it can proceed?

• Discussion
• agile
• jira-software
• kanban

I need to store the date of the changes in the kanban board for each stage (column), can it be done? How could I do this? Example of how we do today in the company.  

• Discussion
• agile
• jira-software
• kanban

Hello everyone!!,  In my company we need that each user associated with a group of users ONLY see the incidents assigned to the group or the user, try to configure this in the security scheme b...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Could someone help me with this problem, the Jira Software is suspended for lack of updating the payment card. I already updated the payment card but it is still suspended. How can I withdraw the ...

• Question
• atl-ca
• cloud
• jira
• jira-cloud

Hey! I was looking for a collection of Apis (Clients) for Javascript for the most common Atlassian Products (Jira, Bitbucket, Bamboo, maybe Confluence) from one vendor. Maybe atlassian provide somet...

• Discussion
• agile
• bamboo
• bitbucket
• jira

When viewing a parent Jira, the Sub-Tasks list does not include the issue number (key) for each sub-task. Is there a way to additionally display the issue number? Can this be added as an additional d...

• Question
• jira
• jira-server
• server
• sub-task

I have Jira and Bitbucket accounts.  For Jira I am billed monthly and my Bitbucket account is free. I consider cancelling my Jira subscription, but I am not sure if that might influence my Bitbu...

• Question
• bitbucket
• close
• cloud
• jira
• jira-cloud
• +1 more tag...

I would like to know if there is a trick to displaying all images within one space into a single Gallery Macro on a page. Currently you can list gallery images for multiple pages, but you must list e...

• Question
• cloud
• confluence
• confluence-cloud
• gallery
• macro

Sou novo em administração do jira software preciso atualizar meu ambiente que esta na versão 6.4 como devo proceder? consegue me ajudar?   att: Walther

• Question
• jira

I have a parent page, and then for each of the tools/sections of the product I'm testing for an update I have a child page.    If there is a fail status, I would like that to display on t...

• Question
• cloud
• confluence
• confluence-cloud

Let me start by saying I have no background with Jira or it's email capabilities. I'm approaching this from the angle of a mail administrator.  I've been asked to configure JIRA to create issues...

• Question
• jira
• jira-server
• server

Hallo guys,   our jira Service desk Instance is hosted local and its on latest Version.   since 2 Months pur customers get 4-5 Mails for opening a request or when Ticket Status changing...

• Question
• jira-service-desk
• jira-service-desk-server
• server

After the creation of a new status on the board and refreshing the page, insted showing the board a notification pop-up appears saying "something's gone wrong" and nothing shows up.   I'm curr...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

Hello i am trying to plot a line graph on confluence through java code from a source which is excel. Using postman i created a new page on confluence but when i try to plot a graph here is the line i...

• Question
• confluence
• cloud
• confluence-cloud

...or compliance with existing applications not using SSL the verifyServerCertificate property is set to 'false'. You need either to explicitly disable SSL by setting useSSL=false, or set useSSL=true and p...

• Question
• jira-software
• jira-software-server
• server

We have several boards that we can load anytime on an android phone.  However one of our boards gives: This board won't show We're not sure why.  Head to the desktop view or choose a diff...

• Question
• cloud
• jira
• jira-cloud

I am using the DEMO version of Jira service desk, and am ready to roll over into the full version.  One apparent feature of the demo version is a regular stream of sample requests from 'Example...

• Question
• cloud
• customer
• example
• jira-service-desk
• jira-service-desk-cloud

Is there a way to sort child tasks by STATUS in a next-gen project?

• Question
• agile
• sort