I want to create indentations within my Description field in Jira. I've consulted Text Formatting Notation Help for all other types of text-based formatting and they work great. ...
I'm working with two separate teams with separate opsgenie schedules and I would like to be in each schedule but not being on call the double of time that the others that are in a single team, anyone...
...etting JSON errors. Any help would be much appreciated! {update: { "fields": { "customfield_10500": { "hasEpicLinkFieldDependency": true, "showField": true, "data": { "id": 449363, "k...
Hi, One of the agents from our Servicedesk doesn't receive any mail notifications. The issue is only specific to him within the project. He is only receiving notifications from Confluence. Followed ...
I have a board that generates "issue" cards from a form fill, these cards then work through a route cause analysis flow and are eventually archived. 30 cards a day are generated on average. I have a...
can a windows admin provide this to me?
Hi Atlassian Community, My name is Emily and I'm a product marketing manager on Atlassian's ITSM team. I'm excited to share some new updates from our most recent release, Jira Service Management Ser...
I've already taken steps to ensure traceability (i.e. linking tests cases to the user stories, linking defects to the user stories etc.) . Now I want to take this a step further and create a DHF for ...
Hello Need to verify data Like created bugs = for ( Jan week 5 01/25/21-01/31/21 ) =6 count Like closed bugs = for (Jan week 5 01/25/21-01/31/21 ) = 2 count deficient from previous we...
Hi I'm trying to create a custom (Scriptrunner used) jqlfunction in groovy and I need this query to return issues in a precise order. Is there any way to create it in scriptrunner? It can b...
Hello Can you please help edit the code below? Goal: I need to validate a datetime picker that user should be able to pick past date based on other field values. for ex. user should abl...
Today our service portal suddenly changed the font to Times New Roman. While the Confluence view for the article is fine, our customers see all content in Times New Roman. A web search resulted in t...
Hello community, I am unclear on the columns macro. I added a section and placed three columns on it. The three columns are placed over the entire page, no matter if I specify 10% or 30% for each co...
Hi, I have a status "Closed" (resolution field: done) and a status "Planned" (resolution field: open). If a card has been placed in the "Closed" status, and after some time has expired, the develope...
Hello, Can you send me tax residency ? thanks in advance
Hi, someone is actively using the integration of Jira and Sales Hub (HubSpot). Possibly integration with Confluence? Can you please share your solution? Thanks
I would like to display just the "Time Spent" field on the screen for transitioning an incident in our workflow. However the only way I have found to get the "Time Spent" field to display for t...
On import of Word documents, in texts including asterisks like "aaa*bbb*ccc", the asterisks are stripped off and the text inside is set to bold. Haow can I switch off that? I want to keep the...
When viewing a knowledge base article in Jira Service Management and the same article in Confluence, the font-family used in Confluence is a sans serif font while the font in Jira Service Management ...
We are currently tring to back up an old hosted version of JIRA so we can migrate to the cloud version. We are getting the following error: An exception occurred backing up: java.lang.IllegalStateE...
Hi, I need to save the Project Key in a variable when I create an Issue. I've tried issue.project.key and also issue.projectKey but doesen't work how to do it? Thanks
Is it possible that the subtasks are scored and showing in burndown graphic? Exemplo: I have a history task and i need assign points for subtask associate with them and I want that is showed in burnd...
Hi! I'm Liron, product manager on Jira Service Management. Wanted to introduce myself and see what this group is about, and whether I could be of any help here! Let me know! Che...
Hi, We are planning to update our Bitbucket to 7.10 Can you someone please tell Bitbucket will support Oracle 12c R2 or not ? I can see it will support Oracle 19c,18c, 12c and 11g. But i need clari...
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