what happens if Atlassian's statuspage reaches the maximum number of subscribers?

Gunjan Kumar
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April 8, 2024

what happens if Atlassian's statuspage reaches the maximum number of subscribers in free plan?

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Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2024

Hi Gunjan,

Thanks for reaching out about what happens when you reach the limit of subscribers. This banner will appear on your subscriber page:

Screenshot 2024-04-09 at 12.46.41.png

Hopefully, this helps!

Regards,
Jesse

Matthias Naczynski
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October 10, 2024

Hi Jesse, if I may ask a related follow-up question:

what happens when I have a paid account (start-up) and I reach the subscriber limit, do I also get a time window to upgrade to the next higher tier before potential new subscribers will be blocked?

Thanks in advance.

Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hi Matthias,

I just tried this on my page and it mentions the need to upgrade the plan but it doesn't look like it explicitly gives you a time frame. To be on the safe side, though, if you do go over your plan, it's recommended to upgrade the plan so that you can guarantee your new subscribers continue to get notifications as we can audit these pages. 

Regards,
Jesse

Matthias Naczynski
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October 11, 2024

Thank you for the fast reply! :) 

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