If yes, what is the process?
We have a requirement to schedule a Maintenance Window that effects more than one time zone at different times of the day. Is there a way to schedule a single Maintenance window for the entire ...
Hi We have a few users that require us to send them notification on major incidents. They do not want to be notified on any upcoming maintainance. 1. Can we select certain users to only recei...
Hi Statuspage Team, We have multiple private statuspages for our team and we plan to continue develop the incident process and the integration of statuspage in our process. However, for test...
Hi there, I'm trying to upload a subscriber list (CSV) based on the template provided. I received a success message and within the success message, it says that I will be emailed once the task of u...
I cannot change my plan to Free: (image one)Now I have pressed "Confirm". (image two)After I have pressed the button, the display shows that How can I fix it?
I am looking to set up Statuspage for my organization, which primarily uses GCP (Google Cloud Platform). We aim to create a Statuspage that provides real-time information on uptime and downtime, and ...
Hi to all, My problem is as follows: I need to generate several "similar" customer-facing public status pages that rely on a shared baseline of components (others will be different). M...
I'm writing an article about golf management software companies and their uptime and incidents. One company has over 2 years of history and their uptime is perfect and they have had zero incidents an...
We need to be able to show components on our pages even when we don't know their status. Can a component have an "unknown" status in addition to the operational, major/partial outpage, etc.?
I'm attempting to determine whether a user is subscribed to one or more components. When I use the endpoint for getting a list of subscribers with a q parameter, a huge list of components (maybe 50 o...
Hi, i signed up for the statuspage for a free plan and set up a page. Now i am not able to cancel / delete the page. When i try to delete the page, it asks to cancel the subscription first, but given...
Hi, How do you configure the email logo to be the same width as the email text box below it ? I have a logo size 640x200 and 1700x630 and have tried both but cannot make the logo the same widt...
Hi - I’m wondering if anyone could help My organisation has really quite strict timings around informing customers when there is a service disruption. I know you can send an email to status page at...
Hello, Is it possible to access Statuspage administration (not the status page itself) with the SSO? In your administration I can only see the SSO for the status page, not the administration of the...
Hi Team,Greetings of the day I have a query related to scheduled_maintenances aaray present in json response of genesys cloud status page Pure cloud status . Could someone let me know ...
Hi all, We discovered that we have an user who is a Product Admin in Statuspage and we would like to change that. As I checked the user has a Basic access Role (it's not a trusted use...
what happens if Atlassian's statuspage reaches the maximum number of subscribers in free plan?
what happens if Atlassian's statuspage reaches the maximum number of subscribers in free plan?
Hi, I am trying to understand the process of working with Audience & SAML through this article: https://support.atlassian.com/statuspage/docs/require-saml-for-audience-specific-pages...
By default the table link below states SMS won't be sent but the detail above the table says the options take precedence over the table. I don't see where this can be changed other than we are sendin...
Hi. When adding a new user on an audience specific page, suddenly i am no longer able to subscribe the users to the selected components and groups. This worked for many of the users loaded so far, bu...
Hi Team, Is there a protocol for updating past maintenance times? Your guidance would be appreciated. Regards, kusingh
Hello, we are just trying out Statuspage and I noticed that the "Incident History" link (it should be left of the Powered by Atlassian Statuspage) at the footer is not showing up. I searched through ...
Hi - I've created a button on my page that needs to link to a .pdf for offline use (tips and tricks for when things are down). Do I need to host it somewhere, or is it part of the page CSS/HTML? Than...
Subject | Author | Posted |
---|---|---|
January 29, 2025 4:02 PM PST | ||
December 17, 2024 12:17 PM PST | ||
November 21, 2024 9:51 AM PST | ||
September 24, 2024 2:35 PM PDT | ||
September 17, 2024 9:12 AM PDT |