customising reminders

[TLT]

Can I change the default reminder to 7 days before? I am using the trial version and I could only see the option for "An hour before". Essentially I would like to send a planned outage notification to users 7 days before as advance notice, and then 1 day before as final notice.

Does statuspage provide the functionality to achieve this?

[Siddhartha Mohapatra · Accepted solution]

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Hi There, 

Good Day Hope you are doing good!
This is Siddhartha from Statuspage, Happy to help you! 

Unfortunately, as per the current product architecture, the maintenance reminders are set to remind the subscribers an hour before the maintenance start. However, we have a feature request opened for the same.

Let us know if you have any other questions 

Siddhartha Mohapatra
Senior Cloud Support Engineer

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[Dave Simmons]

Hello,

Is there an ETA on this feature request to change the maintenance reminder email schedule?

We have the same need to send reminders 7 days in advance and 24 hours in advance.

Thank you!

[Siddhartha Mohapatra]

Hello Dave,

G'Day, hope you are doing well! 

Thank you for getting back to us. We appreciate your concern. Although this particular functionality is not currently available, we have a Feature Request that is under review by our engineering team.

If you're interested, you can find our feature implementation policy outlined in the following link:
https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html 

Let us know if you have any other questions 

Thanks
Siddhartha Mohapatra
Senior Cloud Support Engineer

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