Why am I getting this error?

[Mandy Martell]

Something went wrong

Try reloading the page, then check our Statuspage for any current outages. If there are no relevant outages, create a support request so we can help you out.

If you create a request, include the following so we can help you as fast as possible:

• Error type: 429 - Too many requests
• Log reference: 61397d1e-e310-4f63-9228-f4d26ce20e42

[Matiullah Abid]

Something went wrong

Try reloading the page, then check our Statuspage for any current outages. If there are no relevant outages, create a support request so we can help you

If you create a request, include the following so we can help you as fast as pessible

Error type: The request has been rate-limited. Please try again later.

Log reference: 19aab9fa-8a46-419d-bb5a-6f02ce81e4fb

[Dave Mathijs]

Hi @Mandy Martell welcome to the Atlassian Community!

I'm afraid I cannot add anymore information than what is listed in the error message, besides some basic troubleshooting:

• Has it ever worked before?
• If yes, since when do you have the issue?
• When trying to reproduce the issue, what steps are you taking on which site before you get this error message?
• Do you have the same issue with other browsers?
• Do other users have the same issue?
• Have you created a support request?

[Nikola Perisic]

Welcome to the community @Mandy Martell 

This code usually resembles the API limit that is being used. You can find more information here: https://developer.atlassian.com/cloud/jira/platform/rate-limiting/