Update an existing template

[JoAnn Wagner-Clymore]

How do I update a few words in an existing template?

If I can't update the template, how do I delete one to add a correct one?

[Jesse Klein]

Hello JoAnn,

This is Jesse from the Statuspage support team. Welcome to the community! To change templates, you would need to go to Incidents > Templates and then click on the template you're looking to edit. You must have edit permissions for templates and that's determined by the role you have:

https://support.atlassian.com/statuspage/docs/set-up-role-based-access-control/

If you can't edit templates, you may not have the correct role. Hopefully, this helps point you in the right direction.

Regards,
Jesse