Update API key in Status Page

[Dhineshkumar Sureshkumar]

We have noticed the following message on our Status page:

“All of your old API keys will automatically expire on 15 May 2026. Please update to new API keys now to avoid disruption.”

We have already generated a new API key, but we are unsure where it needs to be updated.

We referred to the steps in the documentation below; however, the More actions (•••) option mentioned is not visible on our side in the API Info:

https://support.atlassian.com/statuspage/docs/create-and-manage-api-keys/#Rename-API-keys

(Step referenced: Select the More actions icon (•••) next to the API key you want to rename.)

Could you please assist us in identifying the correct process to update the API key?

[Aditya Bodke]

Hi there,

Thanks for reaching out to Atlassian Community about the Statuspage API key changes.

Great news — since you've already generated a new API key, you're halfway there! Here's what you need to do next:

Where to update the new key:
You'll need to replace the old API key with your new one in every integration, script, automation, or external tool that currently uses it. Statuspage doesn't have a centralised place to push key updates — you'll need to update each integration individually.

Common places to check:

• Custom integrations or scripts making API calls to Statuspage
• Jira Automation rules using "Send web request" actions pointed at Statuspage
• Third-party monitoring tools integrated with your status page
• Any application referencing your old API key in the Authorization header

About the More actions (•••) option:
The Rename functionality (and the ••• menu) applies only to old API keys. With the new key format, renaming is no longer supported — you can only delete keys. This is expected behaviour and part of the deprecation changes rolling out ahead of the May 15, 2026 deadline.

Important reminders:

• After May 15, 2026, old keys will stop working entirely
• New API keys must be passed in the request header (support for api_key in query parameters is also being discontinued)
• Be sure to copy your new key at the time of creation, as it won't be displayed again later

For the full details, refer to: Create and manage API keys | Statuspage | Atlassian Support

Hope that helps! Let us know if you have further questions.

Regards,
Aditya