Is there a way to set the reminder (for an active incident) to be sent every two hours?

[Edward Novak]

In StatusPage:
Is there a way to set the reminder (for an active incident) to be sent every two hours while the incident is still active (not resolved)?

What are the current/default reminder times?  3/6/12/24?  Can those be changed?

[Anwesha Pan (TCS)]

Hi @Edward Novak 👋🏼

Welcome to the community! ✨

Yes, Statuspage offers customizable reminders for long-running incidents. This feature allows you to set the frequency of reminders, including an option to send them every two hours while the incident remains active. 

Please refer the below documents to follow the steps and customize the reminders : 

• Customizable Reminders for Long Running Incidents in Statuspage 
• Schedule maintenance 

I hope this answers your question! 🙂

Thanks,
Anwesha