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Display of lost metrics after status page incident

Kevin Kaminski
Kevin Kaminski
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February 19, 2026

The recent incident with the status page lead to the situation that system metrics from integrations (e.g. Pingdom) could not be displayed on our own status page.

A fix was now released a few days ago and system metrics are showing up from the day the fix was rolled out. All previous metrics (previous weeks or month) are empty.

Is there a way to display the "lost" metric on our personal status page? 
I assume the data must exists in Pingdom. Is a manual retroactive import possible?

Thank you!

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Chris DeGidio
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2026

hey @Kevin Kaminski 

Chris from the Statuspage support team. Could you open a ticket with our team at support.atlassian.com? 

We can look into this and validate the possibility of backfilling that data

Thanks!

- Chris 

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