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Can I have a Maintenance event created on a trigger from a Form being submitted?

Michelle Torres
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May 5, 2025

Hi everyone,

I would like to have it so that when someone submits a form for maintenance, there is automatically a maintenance event created on statuspage

1 answer

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Aaron Pavez _ServiceRocket_
Community Champion
May 5, 2025

Hi @Michelle Torres 

You can call the Status page API to create an Incident:

https://developer.statuspage.io/

incident

https://developer.statuspage.io/#operation/postPagesPageIdIncidents

Regards - Aaron

Michelle Torres
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2025

Thank you @Aaron Pavez _ServiceRocket_ ! I am currently working on the Automation and i'm at the point of entering the web request and stuck.

Aaron Pavez _ServiceRocket_
Community Champion
May 5, 2025

Can you send us a screenshot of how far you are?

What API are you using?

According to the page, this is the API

POST

https://api.statuspage.io/v1/pages/{page_id}/incidents

--

And the payload you need to add to the automation

{
"incident": {
"name": "string",
"status": "investigating",
"impact_override": "none",
"scheduled_for": "2013-05-07T03:00:00.007Z",
"scheduled_until": "2013-05-07T06:00:00.007Z",
"scheduled_remind_prior": true,
"auto_transition_to_maintenance_state": true,
"auto_transition_to_operational_state": true,
"scheduled_auto_in_progress": true,
"scheduled_auto_completed": true,
"auto_transition_deliver_notifications_at_start": true,
"auto_transition_deliver_notifications_at_end": true,
"reminder_intervals": "string",
"metadata": {},
"deliver_notifications": true,
"auto_tweet_at_beginning": true,
"auto_tweet_on_completion": true,
"auto_tweet_on_creation": true,
"auto_tweet_one_hour_before": true,
"backfill_date": "string",
"backfilled": true,
"body": "string",
"components": {
"xhpqcyl96n6q": "operational"
},
"component_ids": [
"pfrdfmj5mn89"
],
"scheduled_auto_transition": true
}
}

--

Sadly, I don't have a Status page site to test this right now.

To test the API and payload, use Postman. 

Regards

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