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unable to checkout in sourcetree from bitbucket, getting error message about authentication

Avijit Laha
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July 15, 2026

unable to checkout in sourcetree from bitbucket, getting error message about authentication. I have changes Bitbucket password today

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0 votes
Tinker Fadoua
Community Champion
July 15, 2026

@Avijit Laha Can you please share the steps you are following that trigger the error message?

 

0 votes
Tomislav Tobijas
Community Champion
July 15, 2026

Hey @Avijit Laha ,

Are you getting this message while doing the checkout, or is initial authentication also 'failing'?

Can you maybe try using these instructions for creating an API token to authorization: https://community.atlassian.com/forums/Sourcetree-questions/Unsure-how-to-use-the-API-password-with-sourcetree/qaa-p/3184506#M46897?

Note that if you're still seeing app password warnings after the change, you can check the following thread for possible workaroundshttps://community.atlassian.com/forums/Sourcetree-questions/app-password-warnings-after-updating-Bitbucket-account-in/qaq-p/3252148

Cheers,
Tobi

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