I'm attempting to download the app from this link https://www.sourcetreeapp.com/
The download button redirects me here
https://product-downloads.atlassian.com/software/sourcetree/ga/Sourcetree_4.2.17_311.zip
It returns a 403 Forbidden error, is there a problem with thee server or a typo on the download link?
Hah, it seems all download links are broken. 🫠 I've tried a couple (on random), and every single one throws a 403 error.
Could be a server/storage issue 👀
I'll ask someone from Atlassian to take a look at this.
Thanks for checking.
If multiple random download links are all returning 403, it does sound more like a problem on Atlassian’s download side than an isolated bad link.
I appreciate you flagging it internally. I’ll wait for an update from Atlassian.
Or a slightly more casual version:
Thanks for testing that. If several download links are all returning 403, then it definitely looks like a server or storage-side issue rather than a typo in the URL.
Appreciate you escalating it to Atlassian. I’ll keep an eye out for an update.
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Hi @Tomislav Tobijas
Also, you can give me a Kudos Am new here and it would be a great chear up for me to grow :)
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The link itself does not look like a typo.
The official Sourcetree download page currently points its download buttons to product-downloads.atlassian.com, so that domain is expected.
A 403 Forbidden response usually means the request is being denied by the download server or by something in between, such as a proxy, firewall, VPN, or regional/network filter, rather than the filename being malformed. Since the official page is still generating that exact download URL, this looks more like an access or server-side issue than a typo in the link.
I would suggest checking from another browser or network, and trying without a VPN or proxy if one is in use. If the same 403 happens consistently across networks, Atlassian may need to review the download host.
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