stuck from a week | cannot connect cli or vs code entitlement issue

[asdasd]

─── Access Denied ──────────────────────────────────────────────────────────────────────────────────────────────────────

You don't have permission to access this resource. Please check your entitlements.

https://bscse-team-n39kxqz6.atlassian.net/rovodev

via cli or rovodev vs code, im not able to connect anymore even my payment method is added and jira site is enabled. and everything enabled. 

[Himanshu Tiwary]

Hi @asdasd ,

Welcome to the community!!
This looks like an entitlement/access issue on the Atlassian site, not a CLI or VS Code bug.

For Rovo Dev in the CLI and VS Code/IDE, Atlassian requires that Rovo Dev is enabled for that site and that the user has access to use it. Atlassian’s current docs also show that setup is site-based, not just “payment method added” or “Jira enabled.”

So if you are seeing:

“Access Denied You don’t have permission to access this resource. Please check your entitlements.”

the most likely checks are:

• Rovo Dev is not fully enabled on that specific site
• your user is not included in the required access/group setup
• you authenticated against the wrong Atlassian site

or the site has a Rovo Dev activation/entitlement mismatch that Support needs to fix. Community answers for similar errors point to site enablement and user-group access as the first things to verify, ask your site admin to verify that Rovo Dev is activated on that Jira site, that your user has been granted access, and then re-authenticate to the correct site. If all of that is already correct, this should be raised with Atlassian Support as an entitlement issue.