My app used to be that when I clicked on a ticket, it opened. Now it places it in the right sidebar and opens the ticket in a different window.
Hi,
This is a recent change in Jira Cloud: work items now open in a side panel instead of navigating to the full issue page, and there's no option to disable it. You can read more about how it works here: View content in a side panel.
But you're not alone — many others have shared feedback on this change. You can find the discussion in the official announcement post and a suggestion ticket:
Announcement post: Preview Panels will soon replace the detail view in Jira’s Global Search and List views
Suggestion ticket: Provide the ability to disable the global preview panels
Feel free to leave your feedback and vote on the ticket to let the Jira team know how this impacts your workflow.
Hope this helps!
Liam
Hello @Toura Nobles
You can refer to this page: https://community.atlassian.com/forums/Jira-questions/Work-Items-as-Sidebar/qaq-p/3153328
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.