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cannot login Failed to retrieve site information. Please check your connection and try again.

cannot login Failed to retrieve site information. Please check your connection and try again.

when i try to login to rovo dev on vscode i got this

Failed to retrieve site information. Please check your connection and try again.

2 answers

0 votes

sorry you've been experiencing issues!

do you mind raising a request here https://customerfeedback.atlassian.net/servicedesk/customer/portal/159/group/220/create/3002 and please include your CloudId/aaid so we can take a look on the back end!

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0 votes

Hi @nguyenntt - welcome to the Community,

we've seen an elevated error rate on Rovo Dev site creation and also other areas. However, there is not much we can do from Community side. Could you please contact support.atlassian.com on this?

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cannot login Failed to retrieve site information. Please check your connection and try again.

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