When we connected Rovo to Slack, to have a especific Rovo Agent respond to questions in a Channel in Slack, the Rovo agent was responding to me as if I was the admin. If I asked to am I, it would respond to me as I was the Jira admin. How can I fix this? so it addresses each person by who they truly are.
Hi Camila,
Welcome to the Atlassian community.
We resolved this once by officially adding the Rovo app to the channel using /invite @atlassian Rovo, which allowed it to access participant metadata.
Hope this helps.
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