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  • Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue

a b
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2025

Anonymous ID: "e333c6ff-09a6-485b-960e-5203d323d5b4"

2 answers

1 accepted

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Answer accepted
Nikola Perisic
Community Champion
August 20, 2025

Welcome @a b 

Can you run it in incognito mode?

a b
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2025

no

Nikola Perisic
Community Champion
August 20, 2025

Have you tried using a different browser, clearing your cache? If this keeps happening, contact support here

0 votes
Dr Valeri Colon _Connect Centric_
Community Champion
November 13, 2025

@a b That message is a generic Atlassian platform error. It usually means the request hit a backend failure—often site-creation, permission checks, or a service outage. @Nikola Perisic mentioned try again once, then as share the Anonymous ID with Atlassian support. They can trace exactly which service failed and why.

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