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Rovodev error

DG Hub
October 3, 2025

✓ Successfully logged in as: xxxxx@gmail.com

=== Current Authentication Status ===
✓ Authenticated
Email: xxxxxx@gmail.com
Token: ATAT************************

Starting acli rovodev run...

2025-10-03 15:15:20.173 | WARNING | rovodev.modules.api_gateway_client:make_request:54 - Request error: Server error '500 Internal Server Error' for url 'https://api.atlassian.com/rovodev/v2/user/jira-projects'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500. Retrying...

 

Welcome to Rovo Dev, Atlassian's AI coding agent.

Here are some quick tips:

• Ask Rovo Dev anything in your own words - from "explain this
repository" to "add dark mode to this app".
• Use /help for more information and /exit to quit.

Working in /Users/advancer/Documents/work/project

╭─ Rovo Dev CLI is not enabled on your site ───────────────────╮
│ │
│ To use Rovo Dev CLI, enable it in Rovo Dev Agents settings. │
│ │
│ Visit: │
https://xxx.atlassian.net/dev-agents/rovo-dev-cli
│ │
╰──────────────────────────────────────────────────────────────╯
╭──────────────────────────────────────────────────────────────╮
│ To resume your session, restart Rovo Dev CLI with the │
│ --restore flag.

2 answers

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0 votes
Dr Valeri Colon _Connect Centric_
Community Champion
November 13, 2025

@DG Hub This is a backend issue, not your setup. The 500 errors mean the CLI can’t reach Atlassian’s Rovo Dev entitlement API, so it thinks Rovo Dev isn’t enabled even when it is. This started after the latest rollout and many users are seeing the same “not enabled” message. The only fix is on Atlassian’s side. Your org admin can try toggling Rovo Dev off/on, but most people just have to wait for the service to stabilize.

0 votes
DG Hub
October 3, 2025

@admin @Admin How to fix

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