Because Rovo no longer generates dashboard reports using a smart prompt—it takes too long and fails to produce results for a dashboard with more than 50 cases. It used to work fine, and I had barely even used it to avoid burning through tokens, yet it still doesn't work the way it used to.
Credit use is probably not the issue as Credit limits are not yet enforced. There are some outages from time to time. Did you get any error messages?
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